Shipping and Refunds Policy

Effective Date: 13/06/2023

Shipping Policy:

We offer shipping within New Zealand only.

Orders are typically processed and shipped within 3 business days.

Shipping fees will be calculated at checkout based on the weight and destination of the order.

We are not responsible for any delays or damages that may occur during shipping. However, we will work with the shipping provider to resolve any issues.

Please ensure that the shipping address provided is accurate and complete. We will not be liable for any undelivered packages due to incorrect addresses.

Refunds Policy:

We strive to provide high-quality products and customer satisfaction. If you are not completely satisfied with your purchase, please contact us within 30 days of receiving your order.

Refunds or exchanges will be offered for defective or damaged items. Please provide photographic evidence of the issue when contacting us.

We do not offer refunds or exchanges for change of mind or personal preferences.

In case of a refund, the amount will be credited back to the original payment method used for the purchase.

Please allow 7 business days for the refund to be processed.

Changes to the Policy

We reserve the right to update or modify this Policy at any time without prior notice. The updated version of the Policy will be posted on the Website with the revised effective date.